Onboard new customers in 3 minutes, not 3 weeks
Add an interactive challenge to your welcome email. Users learn your core features before they even open the app.
12%
of users finish reading docs
10hrs
per week on onboarding calls
90 days
average time to churn without onboarding
3 min
to complete a challenge
Your onboarding process is broken
New customers sign up, skim your docs (or skip them entirely, only 12% finish), and miss your core features. They churn within 90 days because they never truly learned the product. Meanwhile, your CS team spends 10+ hours a week on repetitive onboarding calls, covering the same basics for every single customer.
You have no data on what users actually know. "Did you read the docs?" is not a strategy. You need something that verifies understanding, scales without headcount, and gives you actionable insight before the first support ticket.
From: your-app@company.com
Welcome! Learn [Product] in 3 minutes
Hey Sarah, before your first login, take this quick challenge to get up to speed on the features that matter most...
Replace calls with interactive challenges
Drop a "Learn [Product] in 3 minutes" link into your Day 1 welcome email. Users play through 15 questions covering your core features: Truth or Myth, This or That, Speed Round. They learn by doing, not by reading. Each wrong answer shows the correct solution immediately, so they build understanding in real time.
At the end, you see a per-feature knowledge breakdown. Who understands Workflows? Who missed Integrations? Send targeted follow-ups, create deep-dives for weak spots, and measure improvement over time. No more guessing.
Scorecard
72/100
The Quick Learner
Focus area: Workflows needs attention
Built on learning science, designed for product teams
Active recall beats passive reading
Research shows people retain 75% of what they practice vs. 10% of what they read. Challenges force active engagement with your product concepts.
Immediate feedback loops
Users learn what they got wrong in real-time. No waiting for a CS call. No re-reading the same docs. Instant correction builds lasting understanding.
Data you can act on
Know exactly which features confuse your users. 'Workflows' has a 32% comprehension rate? Create a targeted deep-dive and send it to low scorers.
How CS teams use this
Setup (5 min)
Paste your docs URL. We auto-generate the challenge. Review the 15 questions, edit anything you want, and publish.
Distribute
Add the challenge link to your onboarding email sequence. Day 1: welcome + challenge. Day 7: reminder. Day 30: advanced challenge.
Track
Dashboard shows completion rates, average scores, per-question breakdown, and weakest features. Export to CSV or connect to your CRM.
Act
'Nobody understands Workflows'? Create a targeted deep-dive, send to low scorers. Measure improvement with the next challenge.
Before vs. After
| Before | After |
|---|---|
| 45-min onboarding calls | 3-min self-serve challenge |
| "Did you read the docs?" | "You scored 72%. Here's what to review." |
| No data on what users know | Per-feature knowledge breakdown |
| Same walkthrough for every customer | Automated, consistent, measurable |
| CS team spends 10+ hrs/week | Challenges run 24/7 without your team |
We used to spend 10 hours a week on onboarding calls. Now we send a challenge link in the welcome email and our users show up to the first call already knowing the product.
What our users are saying
Early access
Apply for Early Access
We're opening up early access to a small group of teams. Drop your email and we'll reach out when your spot is ready.
No spam. We'll only reach out if it's a fit.